Q. How to buy?

Admission fees(Tax included)

Entry available during the time slots on your tickets and stay with us until you are satisfied!

Adults Child(in elementary or middle school) Child
Admission fees

JPY 1,900

JPY 1,400

JPY 900

Admission fees for Persons with disabilities

JPY 950

JPY 700

JPY 450

*Adult:Over 18 years old / Child (in elementary or middle school):12-17 years old /Child:4~11 years old / Free for children under 3 years old
*This exhibition is not a replacement.

About Admission Ticket for Persons with Disabilities

Only those with one of the following certificates and one accompanying person may purchase.
Physical disability certificates、Mental disability certificates、Intellectual disability certificates、Atomic bomb survivor's certificates、War wounded veteran's certificates、Certificate of entitlement to welfare services for persons with disabilities

*Certificates other than those listed above are not eligible.
*Please present your original eligible certificate to the Cast Member at the entrance on the day of your visit.
*No entry without original certificates of eligibility.

Payment
  • International Credit / Debit cards (VISA, Master, AMEX, Diners Club, Saison, UC, JCB and DC)

e-Ticket

  • Receive your e-ticket(QR code) via email after confirming your order.
Admission
  • Show tickets on your smartphone or show your QR code in print. Please you (purchaser) and companion enter the venue together absolutely.

Q. Cancellations / Changes

Cancellations / Changes are not possible for this ticket after confirming your order. Please transfer your ticket (QR code) to your friend or family, if you can not go. We prohibit the resale of tickets at higher than our original prices for the purpose of profit. We will ask you to another time slot if you will be late at the specified time listed on your ticket(You may have to wait for your admission depending on be crowded).

Q. My ticket(s)

You also get your ticket on our website.

  • In "My tickets" > "Track my order" at the header > Enter your order ID (number of after #) or email address which registered when you purchased > We send you URL on e-mail for order content inquiry.
  • Time to live the URL is just 1 hour. Please access the URL within 1 hour.
  • The link after you got email is invalid if you use once. If "error" is appeared, please do order tracking again.
  • If "error" is appeared, please contact us from inquiry form.
About ticket purchase

https://eplus.jp/encorethemoments-qa/